The internet industry and entertainment market are one of the most growing markets with millions of customers in the US. There are various service providers available in the market that are offering services from high-speed internet to cable TV and phone services along with mobile services. These providers offer many benefits along with the services to ensure customer satisfaction and offer additional value to customers to gain the favor. Among these providers, Spectrum is a name known to many for the additional value it offers.
Charter Spectrum is a Coax cable service provider that is offering services in more than 41 states and providing faster internet, cable TV with an extensive channel line-up, and landline phone with unlimited calling. Moreover, it is offering mobile services to its internet customers by using Verizon as a host and is offering plans that are not just cost-effective but the services are widely available. As mentioned earlier, Spectrum offers additional value to customers through a combination of service features that is unbeatable. These service features are one of the biggest reasons why people prefer Spectrum. Let’s have a look at them and see what grabs your attention.
Spectrum Service Benefits
Some of the service benefits offered by Spectrum include a free modem, contract-free plans, Wi-Fi hotspots outside connectivity, no data caps, and much more.
- Free modem
Spectrum offers a free internet modem for the customers who get internet services without the condition of any specific plan. That saves customers an additional $5-$15 per month compared to getting any other service provider or even using their modem. Additionally, if there is any problem, Spectrum offers a replacement modem as well without charging any additional amount. However, for those customers who would like to get the WiFi services as well, Spectrum offers the option of leasing a Wi-Fi router for $5 per month.
- Unlimited Data
Along with the free modem from Spectrum, another great service feature is that customers get access to unlimited data without reducing their speeds or charging them any additional amount for the data used. Customers get the freedom of usage and can download or share files as much as they need, stream media, and watch movies without any restrictions. This is something not offered by many other providers as they have data caps at 1 or 2 TB of data. Once the customer has used that amount, they usually need to pay extra for the additional data they use.
- Wi-Fi Hotspots
Spectrum also offers access to a network of Wi-Fi hotspots for customers who have Spectrum internet services. These Wi-Fi hotspots ensure customer’s connectivity to the internet during the times when they are out of their house and in range of a hotspot. There are no additional charges for this as well due to being an additional value addition to Spectrum internet services.
- Contract-Free Plans
With many good providers, one thing that holds customers back is the contract for a year or two. That means they cannot cancel the services before that time and if they do, they will have to pay a cancellation cost as per the contract terms. However, for Spectrum customers, there is no such thing. Whether they are internet only customers or have a bundle offer, they can cancel services whenever they want and there are no cancellation charges. Customers just have to pay their pending bills and return the leased equipment.
- Opportunities to Bundle
Unlike many DSL providers that either offer only internet or internet and phone services, Spectrum offers the options for bundling internet, cable TV, and/or phone services along with Mobile services. Moreover, there are different tiers of every service which can be combined to get the best of the situation and save money.
- Spectrum TV App
With TV services, one great benefit that Spectrum offers is the Spectrum TV app for free. This app allows you to stream Live TV and watch your favorite shows even when you are not sitting in front of a TV or when you are not home. The only thing you would need in this regard is an internet connection that is good enough to stream online.
That also removes the hassle and makes it convenient for customers to access their favorite channels.
- On-Demand Content
Another value addition for Spectrum cable TV customers is the access to thousands of on-demand choices including movies, shows, documentaries, and much more. Whenever you would like to watch a show or a game that is not accessible through your channel lineup or that is only available as an additional subscription, you can do so by requesting via on-demand content option.
- Unlimited Calling
Where there are so many options for internet and cable TV, Spectrum keeps the needs of their landline customers in mind as well. The home phone customers with Spectrum get unlimited calling options both inside their state and outside (local and long-distance) that not only cover the whole US but also Canada, Mexico, and many other places as well. In addition to that, there is the option for international calling into more than 70 countries that can be added for just $5 a month.
Spectrum services offer great value to customers without costing them a whole lot of money. Some of these features are unique in the sense that they come for free with Spectrum while other providers charge huge amounts for them. Moreover, Spectrum offers complete bundle services in terms of TV, Internet, and phone where the landline and mobile phone options are included now as well. So, considering Spectrum as your service provider is going to be an excellent choice if you are looking to get new services to switch from your current provider to a better one.