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Understanding Lord & Taylor’s Return Policy

Returning items purchased online or in-store can sometimes be a hassle, but not with Lord & Taylor. As a beacon of fashion and style, Lord & Taylor is committed to ensuring its customers are satisfied with their purchases. One key aspect of this commitment is a clear and comprehensive return policy. In this guide, we’ll delve into the intricacies of Lord & Taylor’s return process, helping you navigate through it seamlessly.

Understanding Lord & Taylor’s Return Policy

At Lord & Taylor, customers enjoy the flexibility of a generous 90-day return window from the date of purchase. This timeframe provides ample opportunity for customers to evaluate their purchases and make informed decisions. However, certain conditions apply to eligible items, so it’s essential to familiarize yourself with the details.

Initiating Returns at Lord & Taylor: A Step-by-Step Guide

Online Returns

To initiate an online return with Lord & Taylor, log in to your account and navigate to the “Order History” section. Select the item(s) you wish to return and follow the prompts to generate a return label. Ensure that you pack your items securely and affix the label to the package before dropping it off at a designated shipping location. Don’t forget, you can also find promo codes for Lord & Taylor to save even more on your next purchase!

In-Store Returns

For in-store returns, simply visit any Lord & Taylor store with your original receipt and merchandise. A store associate will guide you through the return process and assist with any necessary documentation. This option provides added convenience for customers who prefer a hands-on approach to returns.

Lord & Taylor Promo Code

Finding a valid Lord & Taylor promo code can unlock exclusive discounts and savings on a variety of products. Subscribe to Lord & Taylor’s newsletter or follow them on social media to stay updated on the latest promotions. Don’t miss out on the chance to save while shopping for your favorite items.

Potential Fees, Exceptions, and Special Cases

While Lord & Taylor strives to make returns hassle-free, there are instances where fees and exceptions may apply. Returning items without their original packaging or exceeding the 90-day return window may result in restocking fees. Additionally, clearance items or merchandise marked as final sale may not be eligible for return. It’s essential to review the return policy carefully to avoid any surprises.

Top Tips for Streamlining Your Return Process

To ensure a seamless return experience, consider the following tips:

Inspect Upon Receipt

Thoroughly inspect items upon delivery to identify any defects or discrepancies.

Keep Packaging Intact

Retain the original packaging and tags until you are certain about your purchase.

Stay Informed

Familiarize yourself with Lord & Taylor’s return policy to understand your rights and responsibilities as a customer.


Mastering Lord & Taylor returns is key to enjoying a stress-free shopping experience. By understanding the return policy, adhering to guidelines, and leveraging promo codes, you can shop with confidence and peace of mind. Whether you’re returning an item or discovering new arrivals, Lord & Taylor is dedicated to providing exceptional service every step of the way. Remember, with the right knowledge and preparation, returning items to Lord & Taylor can be a breeze.

This guide empowers you to navigate the return process effortlessly, ensuring that your shopping experience remains enjoyable from start to finish.